Terms & Conditions

Welcome to jonsflags.com (the "Site"). This Site is owned and operated by Jon’s Flags ("we," "us," or "our"). By accessing or using our Site, purchasing our products, or engaging with our services, you ("User," "Customer," or "you") agree to be bound by the following Terms and Conditions ("Terms").

Please read these Terms carefully before using our website. If you do not agree to all of these Terms, you are not authorized to access the Site or use our services.

🛒 1. Eligibility and Account Registration

  • Age Requirement: By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.

  • Account Accuracy: If you create an account on our Site, you are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate, current, and complete information during checkout or registration and to promptly update your details if they change.

📦 2. Products, Pricing, and Orders

  • Product Descriptions: We make every effort to display the colors, designs, and dimensions of our flags as accurately as possible. However, we cannot guarantee that your device’s screen display will perfectly match the physical product.

  • Pricing Changes: All prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time.

  • Order Rejection: We reserve the right to refuse or cancel any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. If we change or cancel an order, we will attempt to notify you via the email or billing address provided at the time the order was made.

💳 3. Payments and Billing

  • Payment Authorization: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You authorize us (and our third-party payment processors) to charge your chosen payment method for the total amount of your purchase, including any applicable taxes and shipping fees.

  • Fraud Prevention: We reserve the right to validate payment details before fulfilling orders to prevent fraud. If fraudulent activity is suspected, we reserve the right to cancel the transaction and restrict your access to the Site.

🚚 4. Shipping, Risk of Loss, and Delivery

  • Shipping Estimates: Shipping speeds and delivery dates are estimates provided by third-party carriers and are not guaranteed.

  • Risk of Loss: All physical items purchased from Jon’s Flags are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery of the items to the shipping carrier. We are not responsible for packages stolen after a confirmed carrier delivery.

🔄 5. Returns, Refunds, and Exchanges

  • Lifelong Return Policy: We stand behind the quality of our products. We accept returns and exchanges at any time with no expiration date or time limit, provided that the flag or product is in completely new, unaltered, and unused condition.

  • Condition Verification: To qualify for a refund, items must be free of wear, tears, dirt, outdoor weathering, or signs of mounting/hanging. We reserve the right to inspect returned items and deny a refund if the product shows signs of use.

  • Shipping Costs for Returns: Unless a product arrives damaged or defective due to our manufacturing error, the customer is responsible for covering all return shipping and handling costs.

🎨 6. Intellectual Property

  • Ownership of Content: All content included on this Site—such as text, graphics, logos, images, flag designs, digital downloads, and data compilations—is the property of Jon’s Flags or its content suppliers and is protected by United States and international copyright, trademark, and intellectual property laws.

  • Restricted Use: You may not copy, reproduce, republish, modify, distribute, or exploit any portion of this Site or its content for commercial purposes without explicit, prior written consent from us.

⚠️ 7. Limitation of Liability and Warranties

  • "As-Is" Basis: This Site and all products delivered to you through the Site are provided on an "as is" and "as available" basis for your use, without any representation, warranties, or conditions of any kind, either express or implied.

  • Damages Cap: In no case shall Jon’s Flags, our directors, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind—including lost profits or lost savings—arising from your use of the Site or any products procured using the service. Our maximum liability shall not exceed the price you paid for the specific product giving rise to the claim.

⚖️ 8. Governing Law

  • Jurisdiction: These Terms and any separate agreements whereby we provide you services or products shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any legal actions arising out of these Terms must be filed in a court located within California.

➡️ 9. Changes to Terms and Conditions

  • Updates: We reserve the right to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

📌 10. Contact Information

Questions about the Terms and Conditions should be sent to us at:

  • Email: Keren@jonsflags.com

 

Privacy Policy

Privacy Policy

Last Updated: September 4, 2026

This Privacy Policy describes how Jon’s Flags ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from jonsflags.com (the "Site").

💡 1. Information We Collect

We collect information directly from you, automatically through your use of our Site, and from third parties.

  • Information You Provide: This includes your name, email address, phone number, billing address, shipping address, and account login details when you place an order, contact us, or register on our Site.

  • Payment Information: When you make a purchase, your payment card details are collected. This data is processed directly by our third-party payment processors; we do not store your full credit card numbers on our servers.

  • Automatically Collected Information: When you visit the Site, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.

  • Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar technologies to track activity on our Site, manage your shopping cart, and maintain security.

📊 2. How We Use Your Information

We use the data we collect for various business and commercial purposes, including:

  • Fulfilling Orders: To process transactions, arrange for shipping, provide invoices/order confirmations, and handle returns.

  • Analytics and Improvement: We use Google Analytics to monitor and analyze web traffic, track user behavior, and understand demographic trends to improve our website design and product offerings.

  • Marketing and Advertising: We use your data to deliver targeted advertisements, promotional offers, and behavioral marketing campaigns. This includes retargeting you on third-party platforms (like Google, Meta, and other ad networks) based on your past interactions with our Site.

  • Communication: To respond to your customer service requests, provide updates on your orders, and send promotional newsletters (which you can opt out of at any time).

🔎 3. Sharing and Disclosure of Information

We share your information with trusted third-party service providers to help us run our business and serve you:

  • Payment Processors: We share transaction data with secure, PCI-compliant payment gateways to safely process your credit card or digital wallet payments.

  • Advertising Partners: We share tracking data and hashed identifiers with third-party advertising networks to serve personalized ads across the internet.

  • Analytics Providers: We share tracking data with Google Analytics. Google may use the data collected to contextualize and personalize the ads of its own advertising network.

  • Shipping and Logistics: We share your name and delivery address with postal services and shipping carriers to deliver your flag orders.

🌴 4. California Privacy Rights (CCPA / CPRA & CalOPPA)

If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

  • Right to Know and Access: You have the right to request a disclosure of what categories and specific pieces of personal information we have collected about you over the past 12 months.

  • Right to Delete: You have the right to request that we delete personal information collected from you, subject to certain legal exceptions (such as retaining data to fulfill an ongoing order).

  • Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.

  • Right to Opt-Out of Sale or Sharing: Under the CCPA, sharing information with third-party ad networks for targeted behavioral advertising may be considered a "sale" or "sharing" of data. You have the right to opt-out of this. To exercise this right, please contact us using the details below or adjust your cookie preferences.

  • Right to Non-Discrimination: We will not discriminate against you (such as charging different prices or denying service) for exercising any of your California privacy rights.

  • Do Not Track Signals: Our Site currently responds to Global Privacy Control (GPC) signals or "Do Not Track" browser headers where recognized by our platform infrastructure.

🛠 5. Your Choices and Opt-Out Rights

You have control over your data:

  • Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.

  • Google Analytics: You can opt-out of having your activity available to Google Analytics by installing the Google Analytics opt-out browser add-on.

  • Targeted Advertising: You can opt-out of targeted advertising by using the opt-out portals provided by the Digital Advertising Alliance (DAA) or the Network Advertising Initiative (NAI).

🗒 6. Data Security and Retention

We implement reasonable administrative, technical, and physical security measures to protect your personal data during transactions and browsing. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy (such as tax compliance for sales history) or to comply with legal obligations.

📌 7. Contact Us

To exercise your California privacy rights, request data deletion, or ask questions about this Privacy Policy, please contact us at:

  • Email: Keren@jonsflags.com